Westin Dublin Covid-19 Statement

Dear valued friends and guests,

I am delighted to announce that the Westin Dublin will reopen on the 31st July 2020.

My team and I are dedicated to delivering exceptional service while ensuring that our guests and associates feel comfortable and confident returning to the Westin Dublin.  We wish to express our gratitude to the local health authorities, medical personnel and frontline responders for their continued efforts in safeguarding the health and wellbeing of our community.

We are excited to extend a Céad Míle Fáilte to our guests once again and want to assure you that we are adhering to or exceeding all recommendations for safety, sanitation and social distancing from the Irish government and Marriott International.

If you have any queries please contact me directly by email: Eamonn.casey@thewestindublin.com

 

Best wishes,

Eamonn Casey

General Manager

 

Covid 19 Health and Safety Measures

Below you will find information about some changes you can expect when you arrive and during your stay at the hotel.

 

Associates

Each associate has undertaken training specifically on COVID-19 and related safety and sanitation protocols.  Established by the experts on Marriott’s Cleanliness Council who are also currently developing role-specific training for hotel teams with frequent guest contact including Housekeeping, Food & Beverage, Public Areas, Hotel Operations and Security.

Our associates will wear personal protective equipment and training has been provided on how to wear and remove PPE safely.

 

Public spaces

In our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents.

Hand sanitizing stations have been installed at hotel entrances, at front desks, elevator banks, and meeting spaces.

Signage in public spaces is in place to remind our guests to maintain social distancing.

 

Car Parking

In order to ensure the safety of our guests and associates, valet parking is currently unavailable. We recommend that guests use the nearby self-park car park on Fleet Street Temple Bar (€18 for 24 hours).

 

Check in and Check out

Marriott Bonvoy members are encouraged to use the Mobile Application to access Mobile Check In, Marriott Mobile Key as well as the interactive chat facility to communicate specific requests with our front office team.

Should you wish to check in with an associate at the Front Desk, protective screens are in place at our reception desk for guest registration and where possible, our reception team will use every other station to adhere to social distancing measures.

Contactless payment options and email receipts are encouraged. When this is not possible payment terminals will be sanitised between transactions.

 

Guest rooms

In our guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. Sanitisation kits with disinfectant wipes will be placed in each guest room for guests use.

In addition to training on housekeeping and hygiene protocols, hotel associates have also completed enhanced COVID-19 awareness training.

 

Food and Beverage outlets

To respect social distancing measures Morelands Lounge and Grill has been modified to ensure social distancing guidelines are adhered too and we will be implementing changes to food and beverage service in accordance with current food safety recommendations.

We encourage the use of credit & debit card payment, or room charge within our outlets.

All tables and seating areas will be sanitised after each use.

Our associates will wear personal protective equipment and training has been provided on how to wear and remove PPE safely.